March 8, 2010
Dear Dr. Loy & the Team an Caring 4 Smiles Dental Group
I am writing to express my delight in finding a dentist whom, in my opinion, exceeds all previous expectations I’ve had of a visit to the dentist.
Never before had any dentist explained to me with such clarity where the status of my oral health stands and how it may progress in the next 5-10 years. Knowing that information helped get me motivated to further improve my oral health and maintain it where need be. I can definitely say that I place much more importance on taking care of my oral health now and can visibly see the benefits as well as feel them in terms of cost. The digital photography of my teeth that you took and radiograph images were a welcome addition, which further enhanced my understanding of what was being explained to me and made me feel more involved in the process of drawing up my treatment plan.
Many of the dentists I previously visited take it for granted that patients will do as they say and understand that it is for the betterment of their teeth. This I had previously accepted as the norm. But I can say that attending your practice as a patient has definitely made me realize that you are running your practice superbly at an entirely different standard and with an entirely different philosophy, and it most certainly shows. Kudos to you and your excellent team for that.